The delivery area is defined from time to time by S.K Spices LLP at its discretion and is subject to change.

S.K Spices LLP delivers products to you free of delivery charges

Proof of signature may not be possible for all deliveries. Deliveries are also possible based on OTP verification, i.e., sent to the registered mobile number

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It is the responsibility of the customer to be available for receipt of the package and provide the OTP only to the designated delivery person after taking custody of the order package. If the customer is not available, the parcel may be left at the destination address at the discretion of the carrier, and no claims on this account shall be entertained by us to this effect Sharing OTP with the delivery person is only for the customer's identification at the destination location and does not in any manner whatsoever put responsibility on the delivery person or any fraud-proof delivery. Goods, once delivered, shall never be returned & shall not be taken back in any circumstances. All orders are processed as soon as possible.

Delivery times may vary, especially during peak periods and natural calamities, force majeure conditions, including but not limited to pandemics, lockdowns, curfews, govt. Restrictions, etc. S.K Spices LLP shall use its best efforts to meet the scheduled delivery time conveyed. However, S.K Spices LLP shall not have any liability to the customers if the customer's order fails to meet in whole or in part such scheduled delivery time.

In case of a significant delay in the shipment of your order, the customer can contact us at email: [email protected]. Customers are requested to check their shipping address while placing the order.

The customer is responsible for ensuring they or an appropriate /authorized person is available at the delivery address. In case of failure to do so, the order shall be deemed to be executed. Once the order has been shipped, it cannot be changed or canceled by the customer for any reason whatsoever. Goods, once delivered, shall never be returned & shall not be taken back.

During pandemic periods, delivery times may be longer than usual. There is a possibility of certain area/pin codes having restrictions on delivery or lockdown due to COVID. In such cases, the delivery partner might hold the order shipment in their office to comply with government regulations and attempt delivery as soon as possible. However, we request that you bear with us in case of delayed delivery due to this pandemic or unforeseen circumstances and request your patience. The customer needs to give proof of purchase as signature or O.T.P at the time of delivery S.K Spices LLP can change the terms and conditions at any time with or without giving any prior notice. Once an order is placed, it cannot be canceled for any reason. Last updated on dated 22/01/2024. Privacy policy Scope This privacy policy ("Policy") applies to the information collected and used by S.K. Spices LLP. For this policy, the terms "our," "Ourselves," "we," and "us" refer to both S.K. Spices LLP, which includes its associates, affiliates, group companies, and subsidiary (ies) unless the context provides otherwise. As used in this policy, member (whether registered or not) shall be referred to as "you: "your," and "yourself," which shall mean any natural or legal person who is accessing our website, www.sitagoodkha.com its contents, and using the services offered on or through the website. The website recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This policy describes how we treat the information we collect from you. You agree to these privacy policy terms by visiting and using our website. If you disagree, please do not use or access our website.